Effective Date: 1 July 2026
This Cookie Policy explains how The Online Therapy Space uses cookies and similar technologies when you visit our website.
It should be read alongside our Privacy Notice, which explains how we collect, use, and protect your personal data.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website.
They help websites function properly, improve user experience, remember preferences, and provide information about how the website is used.
Cookies do not usually identify you directly, but some cookies may be linked to personal data where you have provided it elsewhere.
2. How We Use Cookies
We use cookies to:
- Ensure the website functions securely and correctly
- Remember your cookie preferences
- Improve website performance and user experience
- Understand how visitors use our website
- Maintain website security
- Enable contact forms and embedded services
- Support booking and payment functionality
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be disabled.
They may be used to:
- Enable page navigation
- Remember cookie consent preferences
- Maintain website security
- Support form functionality
Legal basis: Legitimate interests (website functionality and security)
Functional Cookies
These cookies allow the website to remember choices you make and improve your experience.
They may:
- Remember preferences
- Support embedded content
- Improve usability of forms and pages
These may be set only with your consent where required.
Analytics Cookies (if enabled)
If used, analytics cookies help us understand how visitors use the website.
They may collect information such as:
- Pages visited
- Time spent on pages
- How visitors arrived at the site
- General usage patterns
This information is aggregated and does not directly identify you.
Example services may include Google Analytics.
Legal basis: Consent
Third-Party Cookies
Some services used on this website may set cookies independently of us.
These may include:
- Google Maps
- WordPress plugins
- Website hosting providers
- Social media integrations
These providers may collect data in accordance with their own privacy policies.
Square Booking and Payment Services
Our website uses Square to facilitate appointment booking and payment processing via a booking or payment button that may open a pop-up or redirect to a Square-hosted page.
When you interact with Square services, Square may use cookies or similar technologies to:
- Enable booking and payment functionality
- Prevent fraud and enhance security
- Remember user preferences
- Process transactions
- Comply with legal and regulatory obligations
Square processes personal data in accordance with its own privacy and cookie policies and may act as an independent data controller for certain processing activities.
We do not control cookies set by Square once you leave our website or interact with their services.
4. Cookie Consent
When you first visit our website, you will be presented with a cookie banner.
You can choose to:
- Accept all cookies
- Reject non-essential cookies
- Customise your preferences
Non-essential cookies will only be set if you provide consent.
You can withdraw or change your consent at any time via the cookie settings on the website.
5. Managing Cookies
You can control or delete cookies through your browser settings.
Most browsers allow you to:
- View cookies stored on your device
- Delete cookies
- Block cookies
- Set preferences for certain websites
Disabling some cookies may affect website functionality.
6. WordPress and Website Functionality Cookies
As a WordPress website, certain cookies may be used to:
- Maintain website security
- Support website administration
- Enable core website functionality
- Remember cookie preferences
These cookies are necessary for the website to function properly.
7. Data Protection
Any personal data collected through cookies or related technologies will be processed in accordance with our Privacy Notice and UK GDPR.
We take appropriate technical and organisational measures to protect your data.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect legal, technical, or operational changes.
The most current version will always be available on our website.
9. Contact
If you have any questions about this Cookie Policy, please contact:
The Online Therapy Space
Email: info@theonlinetherapyspace.com
Address: Suite 6, 34 Staple Gardens, Winchester, Hampshire, SO23 8SR
Telephone: +44 7733 052 542